Customer Experience 101
Customer Experience 101 is an online course that teaches you winning customer experience strategies and how to implement them in just 4.5 hours.Do you want to make your customers come back and stay loyal? If so, then this course is for you! The Customer Experience 101 course from CX Academy teaches you how to create the happiest customers in the world. Take the skills you learn in this basic customer experience course and put them into practice. The course covers the fundamentals of building a winning customer experience strategy -- from planning to implementation -- in just 4.5 hours. Customer Experience 101 uses video lectures and additional resources like ebooks, templates, quizzes, and tests, as well as one-on-one coaching. All lessons are available in presentation-format. After completing the course, you will be CX-certified. Your head coach is Jaakko Männistö, an award-winning Customer Experience Professional who has also been featured on the Forbes 30 Under 30 list of rising CX stars.
Get lifetime access to Customer Experience 101 now!
Learn winning CX best practices and how to implement them in your company
Hands-on lab lectures help you build your own surveys and customer journeys
One-on-one coaching helps you take what you learn and put it into practice with ease
Best for: Entrepreneurs or marketing/CX teams who want to follow CX best practices
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Customer Experience 101One Time Purchase of$59.00
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