Survey response rates have never been this high
July 5, 2017
Customer Guru's surveys give you the info you've desperately been searching for
How many times have you sent out a Google Form survey to your customers hoping to get amazing new insights?
And how successful have those attempts been?
Yup, it happens to the best of us.
The majority of customers ignore surveys like they're a weekend text from a coworker (get a life, Todd).
And when we do finally get a few responses they rarely have the insight that helps us really determine true customer satisfaction.
By now you're thinking, "there must be a better way!".
And there is, dear Sumoling. It's called Customer.guru.
Customer Guru gives your business information that can predict future growth and value through effective and informative surveys.
Theses surveys are not like the ones you're used to.
Customer Guru users typically see their response rates go from 5% to 50%!
This massive increase in responses can be attributed to smart automatic follow-ups and a survey with a super simple layout.
Customer Guru automatically generates reports so that you can analyze survey data.
These reports will show customer satisfaction depending on what/when they ordered, how many times they've ordered, geographic location, and more!
Customer Guru's Tree Plan is regularly priced at $50 a month.
This plan lets you survey 1,000 customers every month.
Removal of Customer Guru branding for your surveys is also included in this deal.
When you consider the fact that you'll probably get around 500 responses per month, $50 doesn't seem like a bad price.
But, because Sumolings are the chosen ones, you all can grab lifetime access for a mere $39!
You are paying less for lifetime access than what the average Joe is paying for one month!
What's coming up on the roadmap for Sumolings?
A multi-survey version is coming Q3/Q4, and will be available to all Sumolings who buy this deal now.
Just shoot Customer Guru an email when it's released and they'll provide you with a free upgrade!
Customer Guru surveys are much more effective than conventional satisfaction surveys.
This is because Customer Guru lets you track segmented customer satisfaction with Net Promoter Score (NPS).
What is Net Promoter Score?
NPS is the number you get when you subtract the percentage of customers who are considered "detractors" from the percentage of customers who are considered "promoters."
Customers will either be promoters or detractors depending on how they answer one simple question on a scale of 1 - 10: "How likely are you to recommend (your company) to a friend or colleague?"
(Then, the survey will give them this open-ended question, "why?", so that you can get an explanation.)
This question has proven to be the "ultimate question" and the answers help drive profits and growth.
Sending a Customer Guru survey is ridiculously easy.
Step One: Customize your NPS survey.
Step Two: Upload your customer e-mails or set up automatic survey scheduling using one of Customer Guru's 750 integrations!
But with Customer Guru you can also:
- Embed an in-app rating widget directly into your site
- Survey in multiple languages (English, German, Spanish, French, and more!)
- Integrate with Facebook Ads and Google Adwords (tailor ads and push ratings and analytics)
- Customize a "Thank You" page based on customer's rating that they can share/like on social media
Customer Guru will provide you with the actionable feedback you need to make better decisions and grow your company.
But lifetime access to something this vital won't last long.
Jump on the bandwagon while you still can!
P.S. All Sumolings who buy this deal will have access to the multi-survey version when its released. Removal of branding is also included.