Agiled Reviews

There was a post back in December 2024 saying Accounting was "coming soon." Nearly two years later, it's still not here. Now the developer is announcing a new Agiled X, while committing to keep the current agiled.app in KTLO mode with ongoing updates and security fixes.

I wouldn't call splitting focus a good move, but I'm grateful the old app isn't just being abandoned. Keeping it alive with continued support is more than most Sumo apps ever get.

That said, I have concerns about how sustainable KTLO actually is. Legacy apps carry ongoing tech debt: EC2 storage, compute, and network costs don't stop, and neither does the work of pushing bug fixes and security updates for aging code. How long can that realistically be maintained alongside building and running a brand-new product? At some point the math on carrying two stacks catches up with you.

My real question is about the features that were promised but never shipped: Accounting being the obvious one. I stacked 10 codes on this, and those roadmap promises factored into my decision. At least there's now a commitment to keep the product alive, but I'd like clarity on where those promised features stand.

I've always felt Asad was genuine, and I still do. I understand the need to pivot. I'd just appreciate some straight answers on the roadmap and the long-term plan for the legacy app.

Purchased this with high hopes and it’s not meeting expectations. Customer service is virtually non existent.

Several tickets have been submitted and no response from technical support.

In my experience, support for Agiled has been extremely disappointing. Meaningful customer assistance appears to be largely absent, leaving many users frustrated when issues arise.

What is particularly concerning is the recurring pattern of launching new features and returning to AppSumo for additional funding, seemingly before delivering on the promises and development commitments associated with previous offerings. Rather than demonstrating consistent product maturation and customer success, the focus often appears to shift toward the next revenue-generating launch.

Long-time customers, like myself, tend to feel less like valued partners and more like a source of ongoing funding. Unfortunately, many of the concerns raised by users over the years remain visible throughout the AppSumo reviews and comment sections, where recurring themes include support challenges, unfinished features, and unmet expectations.

My recommendation is simple: look beyond the marketing copy and evaluate the company's track record carefully. Read the reviews, examine how past concerns have been addressed, and make an informed decision. There are many software solutions competing for your business, and your investment may be better spent on a company with a stronger reputation for customer support, product delivery, and long-term commitment to its users.

This app tries to do many things, but does nothing well.

I really wanted to like this because it has a module for everything I needed to run a small business. I had to abandon it after a few (hard) months in 2023. Tried to make it work again in 2025, but unfortunately, it still doesn't fit my purpose.

Recommend you do a trial before purchasing a LTD, it may work for you, but sadly, not for me.

I purchased 10 codes because I need the AI and the features for my startup business. The features are good, can use this for our business, but the AI is not working. The format for AI is not good, and I keep getting an error when using the AI assist.

One thing I am always looking at for SaaS like this is support. You can reach out to the chat in their website, but the support gets back to you after a few days. Sometimes, I would have to follow up 3x for the SMTP error I am getting, and up to now, after 2 weeks, there's no support.

I hope they will reach out immediately for every issue, at least for acknowledgement, then provide a timeline for resolution.

The platform is still very slow, and feedback from my team is that it takes a while before the projects and the tasks to appear and be updated. The platform is easy to use, but it's not efficient and fast.

All in all, features are good and I'm willing to update the review for any and all support that's faster than the current timeline. Also, I'm thinking of refunding the other codes as getting 10 codes for the AI assist is not worth it.