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Member since: Jul 2020Deals bought: 80
2 stars
2 stars
Posted: May 1, 2024

Does not work, bad pricing

The automation interfaces are good but the automation does not work. I have been trying to get a simple Google sheet trigger to work!

I was surprised that without doing any task it consumed operations. API-based trigger consumes operations just for pinging! (and it is not even working). Also, there is no way to test without consuming operations! So, the pricing seems predatory.

I like that it has many apps available but the tool does not work. I wish it did!

Founder Team
m.bernal

m.bernal

May 9, 2024

Hello, Mullakna,

Manuel with Albato's Support Team here.

I'm sorry to hear of your negative experience working with Albato.

I am interested in knowing if you discussed the Google Sheet trigger issue with our support team. To the best of our understanding, after following the guidelines shared below, the app works as expected.

Google Sheets Guidelines:

- https://albato.com/blog/publications/connecting-google-sheets-to-albato [connection instructions]

- https://albato.com/blog/publications/new-google-sheets-trigger [Instructions to connect webhook trigger]

May I ask you to send me an email to support@albato.com with the details of your Albato account? In this way, I will be able to take a second, more thorough look at the automation setup.

Regarding the operation consumption doubts:

Indeed, in the operations model, the API-based trigger consumes operations when requesting new data. To mitigate this feature, we prepared a guideline with recommendations to optimize operations consumption: https://albato.com/blog/publications/how-to-save-operations

There are three points I would like to highlight in this respect:

1. Taking into account this fact, we offer consumption limits that are generous compared to other providers.

2. Work with webhook triggers whenever possible.

3. For those apps that do not offer webhook triggers, make sure you set up an optimal request time based on your needs using the automation schedule feature.

I hope that after following these recommendations and me taking a second look at the Google Sheet automation, we can fix the errors and get your automations working.

Thank you for taking the time to leave this review. We will do our best to help you work comfortably in Albato.

Manuel B.

P.S.

If you are interested in updating your review in the future, you can fill out this Taco Review Change Form: https://tacochange.paperform.co/

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