eyecloud.customercareQ: Agency Client : No Chatflow featured on my agency client account
I have enable the ChatFlow feature to my agency client account. But after they signed in, there is no ChatFlow feature on their account. Could you help to resolve it?
Andrew_AnyChat
Oct 8, 2025A: Hello.
Please check a few things:
1 - is the ChatFlow feature enabled in agency settings https://anychat.one/settings/agency (the "default permissions" tab)
2 - if client account does not inherit default permissions, you also need to check per client (https://anychat.one/settings/agency-clients -> tree-dots menu -> Change permissions
3 - also you need to check is ChatFlow feature is included to client's plan (https://anychat.one/settings/agency-clients -> Edit plan features -> find "chat flows"
If the issue is still not resolved, please contact us via LiveChat, WhatsApp or Telegram. I'll provide you with a detailed guide with screenshots as I can't attach them here.