Q: I am only using OpenRouter; does this mean I cannot use AI assistance without an OpenAI or Straico API key?
The software is great, but I found it difficult to contact support. Could you please let me know how I can get in touch for help with setting up chatflows? Also, do I need to pay for using chatflows?
1
You will need to use your own OpenAI or Straico API key to access this functionality.
I am only using OpenRouter; does this mean I cannot use AI assistance without an OpenAI or Straico API key?
2
I would like to import data from Google Sheets and have an AI-powered AnyChat bot respond on WhatsApp, Telegram, and live chat. Would it be possible to achieve this using Chatflow?
3
Email settings present another challenge.i found your docs https://docs.anychat.one/agency/smtp-settings. if i can use https://resend.com/ to set up ?
Andrew_AnyChat
Nov 12, 2025A: Hello!
Sorry for the delay.
For the quickest response, please reach out to us via WhatsApp, LiveChat, or Telegram—you’ll find the links on our homepage.
1 - Yes, AI assistants are only available with OpenAI and Straico. OpenRouter doesn't have built-in RAG functionality.
2 - Yes, you can do that. Please contact us with live chat - I send you instructions, as it's not possible to attach files here.
3 - No, you can't use resend.com as it's not an SMTP gateway.