Eleonora.moEleonora.moPLUS
Jul 8, 2025
Q: Account problem not able to export
Hi there,
I have this message popping "Insufficient export credits. Please upgrade your plan to buy more credits." whenever I try to export. I have 16980 credits and used only 20 credits. Tried the internal support system with no resolution or replies.
Founder Team
AroundDeal
Jul 9, 2025A: Hi Eleonora97,
Thank you for your question!
The issue you’re experiencing might be related to export credits—exporting requires credits, and you should have 300 export credits in your account. That should normally be enough to proceed.
To make sure everything is working as expected, I’ve asked our technical team to take a closer look at the problem. We’ll get back to you as soon as we have an update.
Best regards,
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