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Posted: Jul 25, 2024

Blogify: Great Product, Terrible Customer Support

**AppSumo Product Review: Blogify**

As a 68-year-old writer who’s been around the block a few times, I have a few things to say about Blogify. This is the third time I’ve bought the product, each time with high hopes. My first two attempts at getting the program up and running were met with frustration and disappointment. Despite the product’s shiny promises and alleged capabilities, I couldn’t get it set up, and the customer support was nowhere to be found.

Let me be clear: I don’t care about all the bells and whistles. I just want good, old-fashioned quality customer support. If you give me that, I’ll be a loyal customer for life.

Today, on my third attempt, the program finally worked as advertised. I have to admit, Blogify is a fantastic product when it works. However, the customer support is still piss-poor.

If you’re someone who can figure things out on your own, this product might be a great fit for you. But if you value responsive and helpful customer support, be prepared for a rough ride.

In summary, Blogify has great potential, but until they fix their customer support, they’re going to keep losing customers like me.

— Jerry Nelson

Founder Team
Blogify

Blogify

Jul 31, 2024

Thanks, we are focusing more on support our users.

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