BotStar Reviews

4.8

4.81 stars
4.81 stars
179

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Member since: Nov 2020Deals bought: 76
5 stars
5 stars
Posted: Apr 1, 2025

Smart Chat Solution, Hoping for Comprehensive Traditional Chinese Support

BotStar is a powerful smart chat solution that helps businesses interact with customers efficiently. It offers multi-platform integration, an intuitive visual flow designer, and over 70 templates, enabling users to easily create and manage chatbots. Its multilingual support, covering up to 170 languages, is particularly valuable for international businesses. However, I recommend adding comprehensive support for Traditional Chinese. Traditional Chinese is not only the primary language in regions like Taiwan, Hong Kong, and Macau but is also widely used across Southeast Asia and within the global Chinese-speaking community. Providing enhanced support for Traditional Chinese would make BotStar more appealing and further solidify its position in the international market. I look forward to seeing this improvement implemented soon!

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Member since: Nov 2020Deals bought: 189
5 stars
5 stars
Posted: May 10, 2023

Bought 10 codes in 2021

It took a long time, but very happy with the migration to Chative now that it's complete (for my account specifically). Out the box has all the features I need so I'm not wasting my time setting up notification emails, flows, etc. App works great too.

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Member since: Aug 2017Deals bought: 214
1 stars
1 stars
Posted: Jan 6, 2022

Sadly i need to give one tacco, but they do not deserve it

Everything started good and promising, but the broke their promises sooo badly, many users feel scammed. They then just closed the FB Group, so no communication possible anymore. I stacked a lot of codes, and now they are shutting down their platform after another successful campain where they raised a lot of money again. i feel scammed like many others, specially, because there is NO COMMUNICATION with this guys... worst deal ever that i bought here on appsumo.

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Member since: Jul 2018Deals bought: 104
1 stars
1 stars
Posted: Nov 5, 2021

Clueless New Direction

Even though they have been communicating the changes, they don't communicate instructions. What are we going to do? What are the steps to follow? Do we have to pay or loose everything? Do we get the new limits without paying anything? How we move from one system to the other? Is this automatic, do I have to do something? There are maybe 10 more questions but..... :(

The "we are sorry for the inconvenience" doesn't cut it anymore.

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learrnlearrnPLUS
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Member since: Nov 2019Deals bought: 683
5 stars
5 stars
Posted: Aug 23, 2021

Great but no Livechat yet

Everything about BotStar is great, all over the deal page it says LiveChat channel and omnichannel is included. I've asked support and they said it's in development. It's been over 6 months. A little disappointed at that. But... As a chat bot it is one of the best chat bots out there. Highly recommended.

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