Could you please answer my (2) emails from days ago?

Could you please answer my (2) emails from days ago? bobbyATbecometechnicalwriter.com Haven't heard a word after purchasing. Very disappointed.

BobbyBKennedy
| Deals Bought: 211 | Member Since:
    Saad_CardClan
    Saad_CardClanFounder team
    | Member Since:

    Hey Bobby,

    The team replied back on the helpdesk within 24 hours. We also have live chat on our website which e reply back to immediately. Happy to assist if you have any questions.