Q: Remove branding feature with Premium
I purchased the Appsumo deal and it is premium, which is supposed to allow for removal of the Charla brand. I am unable to remove it and have tried using the dashboard settings but to no avail. Can you tell me where the setting is to remove the branding?
The interface is clean, it looks like tawk.to; however I only found one video on your youtube channel, do you have plans to increase the support videos on your channel?
Thank you.
Yehia
Nov 22, 2024A: Hi David, You can remove it from the Settings ➡️ Your Property ➡️ Widget ➡️ Remove branding. If you're still facing issues ping us on support@getcharla.com. Yes definitely thats a priority, we are going to release several videos to cover additional functionality in the next few weeks.