Q: Been trying to contact you several times no luck.
Can't activate my account because I've had that account with Code Snippet already. Probably when I was testing it. Any help? I need to use the same email please.
Stefan_CodeSnippetsAI
May 15, 2024A: Hi Wocapi,
My apologies, we are not allowed to manually activate licenses due to AppSumo Terms of Service.
Please reach out to support@appsumo.com for further details
We may be back on AppSumo in the future, be sure to check soon!
Verified purchaser
Hi there,
Unfortunately this deal was only available for new code snippets users, as stated in the terms and conditions on this page.
WocapiI was a new user gosh. When you published your deal on AppSumo that was the time I created an account, tested it and decided to buy now. So I'm a new user. What is so hard to activate my AppSumo code with my email?
Verified purchaser
Hi there,
We’re happy to delete your account so you can activate with your email?
Let us know what email the account is for.
The problem is there is no option to REDEEM and activate that account via AppSumo once it has been clicked. That unique link is gone so you have to redeem my account manually from your end. So removing account won't help because I have no link on AppSumo account now.
Have you seen my response please? There is a silence. Thanks