As a Pro user, I can't seem to download my projects when I use "Pro" content.

As a Pro user, I can't seem to download my projects when I use "Pro" content. This is the case for three days now, and according to the live chat, there is no ETA time on fixing it. This does not sound like good customer service to me. Anyone else with this problem?

wilcoleone
| Deals Bought: 45 | Member Since:
    foodsafesystem
    | Deals Bought: 66 | Member Since:

    Yes, I am having the same problem!

    VistaCreate
    VistaCreateFounder team
    | Member Since:

    We're sorry for any inconvenience it caused you. Please kindly contact our support team at https://support.crello.com/hc/en-us/requests/new/ to solve the issue effectively.