A: Hey! Thanks for asking for clarification. Let me break this down simply:

1. Inbound AND Outbound:
We handle both! Here's how it works:
- Inbound: We handle all incoming messages, ad responses
- Outbound: You can proactively reach out to:
WhatsApp contacts (auto-engage when added)
Your Instagram/Facebook followers if they have sent a dm before
Previous customers
Leads from your database

2. Comparison to ManyChat:
We're quite different from ManyChat. While yes, you can set up keyword triggers, we're much more advanced. Instead of just:
User: ebook
Bot: Here's your link: [url]


You get natural conversations like:

User: ebook
AI: Hi! Just so I can point you to the most relevant sections of our marketing guide, are you mainly interested in organic growth or paid advertising?

User: organic growth

AI: Perfect! I noticed you have an e-commerce store - would you like me to highlight the specific sections about product promotion on Instagram?

3. Starting Requirements:
Nope, you don't need an existing list! You can start with:
- Inbound messages from ads
- Website chat
- Direct messages on social
- New WhatsApp contacts
- Existing customer databases (for outbound)

4. Platforms:
Yep! We have native integrations for:
- WhatsApp
- Instagram
- Facebook Messenger

The key difference between us and traditional chatbots is that we're built for actual sales conversations. While you can use us for simple automations, that would be like using a Ferrari to deliver pizza 😄 Our sweet spot is helping you qualify and convert leads through natural conversations, whether they message you first or you reach out to them.