Encharge Questions

Showing 1 - 20 of 717 questions

Q: RSS feeds for newsletter

I've seen this question come up several times, one dating back to 2021 where to reviewer acknowledges that it's on the features request. Question I have this ever going to be actually implemented? It has more up votes than other features that's already been added. I'm using Mailerlite but I'd love to switch over especially given all the other handy workflows you've built in.

tonymcortesPLUSApr 29, 2025
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Q: Cold emailing

I understand from the other questions that cold emailing is not allowed. We bought out a company and renamed it and we also acquired all the customers that are not aware that we bought the company and will be renaming it. They were optedin with the previous ownership.
I want to run a campaign and also update them about the new ownership. There are around 13000customers.

Thank you

vladimir15Apr 29, 2025
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Founder Team
David_Encharge

David_Encharge

Apr 29, 2025

A: Hey Vladimir! 👋
Thanks for checking — and good on you for being careful with this!!

If the customers originally opted in under the previous ownership, and you’re just communicating the update (not cold prospecting), that’s generally fine 🙌
Just make sure your first email clearly explains the acquisition and gives them an easy opt-out.

Feel free to reach out to support@encharge.io if you...

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Q: Upgrade from 2021tier one plan.

I love encharge. It is the most functional and agile email marketing tool and it has kept on improving.

I got a tier 1 lifetime deal when it first came out. If I want to upgrade to get sub accounts, what tier do I need to upgrade to? Also are there any features I loose from what I have at the moment?

TrishusApr 29, 2025
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Founder Team
David_Encharge

David_Encharge

Apr 29, 2025

A: Hey Trishus!! 👋

First off — huge thank you for the kind words and for being with us since the early days!!! 🙏🙏 It means a lot!!

To answer your questions:

• Sub-accounts were included starting from Tier 2 and higher in the 2021 deal structure. So you’d need at least the equivalent of a Tier 2 setup to unlock sub-accounts.
• Since you're currently on a 2021 Tier 1 LTD, and the original...

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Q: Question Regarding Contact Limits and Upgrade Costs Beyond 50,000 Subscribers

Hi Encharge Team,

I hope you're doing well!

I’m currently considering purchasing your Lifetime Deal (LTD) and have a few questions before making my decision:

Is 50,000 contacts the absolute maximum limit for the accounts?

Or is it possible to exceed 50,000 contacts by paying an additional monthly fee?

If yes, could you please provide an estimate of how much it would cost to add, for example, +1,000 extra contacts?
(Just a rough idea or a price range would be really helpful.)

Please note: I’m not an original LTD buyer — I’m considering joining now as a new customer.

Thank you very much for your time and support — looking forward to hearing from you!

Best regards,

flinker.affePLUSApr 29, 2025
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Founder Team
David_Encharge

David_Encharge

Apr 29, 2025

A: Hey flinker.affe!! 👋

Thanks so much for the thoughtful question — happy to clarify everything for you. 🙌

Here’s the breakdown:

• 50,000 subscribers is the maximum limit under the 2025 AppSumo Lifetime Deal.
• If you ever outgrow 50,000 subscribers, you can expand beyond that — but it would require switching to a monthly Growth subscription for the difference (the extra contacts only, not...

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Q: Can I Add-On To Previously Purchased AppSumo Deal

Hello,
My account is at a Tier 3 AppSumo deal I purchased several years ago. Can I purchase 1 additional code to make my existing account a Tier 4?

Kirk_BrownPLUSApr 29, 2025
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Founder Team
David_Encharge

David_Encharge

Apr 29, 2025

A: Hey Kirk!! 👋

Thanks for reaching out — and first off, big thanks for being an early supporter of Encharge!! 🙌🙌

Since you’re on a 2021 AppSumo deal, upgrading by purchasing additional codes isn’t possible directly anymore — the previous campaign’s codes/licenses couldn’t be stacked after the campaign closed.

If you want to expand your account today, there are a couple of options:

• You...

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