EventsFrame

Product details
Verified Purchaser badge

Verified purchaser

Member since: Oct 2013Deals bought: 192
5 stars
5 stars
Posted: Jun 7, 2020

charged 100 times on customers credit cards 😭

URGENT: They charged 100. If they paid 110 yen, they got charged on their cards 110,000 yen ($1.10 got charged that person $1100). One person paid $640 Canadian and got her credit card fraud alert at $64,000 Canadian.

We were excited to use Event Frame for a community theater fundraising event. All was great... \until the people who paid for tickets got charged 100 times, credit cards alerted them, some of whom won't get a refund from Stripe for 5-10 days while $1 US is not much, $1000 US lost for the next 10 days is a hardship.

Plus, we are scrambling to fix this situation. Help?

Helpful?
Share
Ratings