Q: "SIGNUP FAILED.

SOME PARAMETERS ARE NOT VALID"

I cannot even signup...

Your website does NOT even indicate what exact parameters are "not valid"...

Retro.CampJul 18, 2020
Founder Team
Thomas_Found.ee

Thomas_Found.ee

May 14, 2024

A: Hi Knebaih,

You’re encountering the problem on sign up? Can you drop an email to cs@thefoundgroup.com? We’ll get it sorted out ASAP.

Best,
Thomas

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Verified purchaser

Posted: Jul 19, 2020

Message sent

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Verified purchaser

Posted: Jul 20, 2020

I am still waiting for some response from support...

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Verified purchaser

Posted: Jul 21, 2020

Another day passed...still no message from support

Founder
Posted: Jul 21, 2020

Hi there! We've responded to everyone at this point :(

Where did you message us? Can you email us at cs@thefoundgroup.com with your AppSumo username in the body of the email.

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Verified purchaser

Posted: Jul 22, 2020

Sent again right now.

Founder
Posted: Jul 22, 2020

Got your email today! Just responded. We're on it.

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Verified purchaser

Posted: Jul 23, 2020

Got it now, signed up and got premium account.

Thanks