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Gleap

Lifetime Deal

Fix bugs faster with visual reports and customer feedback

AppSumo Select Logo

Gleap

Lifetime deal

Fix bugs faster with visual reports and customer feedback

This deal is unavailable (a bummer, we know). Don't miss a great deal again — drop your email to get all our latest tools!

60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

Plans & features

Deal terms & conditions
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    Lifetime access to Gleap
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    All future Growth Plan updates
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    No codes, no stacking—just choose the plan that’s right for you
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    You must activate your license within 60 days of purchase
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    Ability to upgrade or downgrade between 4 license tiers
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    GDPR compliant
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    Only for new Gleap users who do not have existing accounts

60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

Features included in all plans
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    Unlimited bug reports
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    Unlimited team members
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    Up to 1,000,000 users
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    All integrations
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    Fully customizable widget
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    Custom feedback type
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    Direct user communication
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    Custom domain
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    User experience rating
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    Bug reporting
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    Feature request board
  • License Tier 1

    • All features above included
    • 5 projects
    • 3 months data retention
    • Remove Gleap branding
  • License Tier 2

    • All features above included
    • 30 projects
    • 6 months data retention
    • Remove Gleap branding
  • License Tier 3

    • All features above included
    • 100 projects
    • 12 months data retention
    • Remove Gleap branding

From the founders

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Caro_AppSumo

Partner Community Moderator

All posts

June 21, 2022
June 21, 2022
June 21, 2022
June 21, 2022

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June 21, 2022
June 21, 2022
June 21, 2022

Questions

Reviews

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Showing 5 of 33 reviews

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Best customer interaction tool

This tool is even better than the most expensive customer support and CRM tools. I tried Zendesk and Hubspot. But this tool really solved all our problems. It is cross-platform, and it solved our support problem and feature requests directly. It was also customized to create custom interactions (e.g. reward redemption, following up sales lead) with customers and even allows collecting survey results. I should have bought 10 lifetimes licenses just in case :D Literally the best SAAS I tried so far, this guys will be a unicorn no doubt! All the best luck!

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Gleap has bugs and their team is unresponsive

So...

Like many here i was very impressed by the terms of the offer, and purchased a license.

Gleap is easy to integrate and the feature set is exactly what's needed to streamline bug hunting and fixing.

So why the low rating?

Because the screenshot functionality in Gleap is buggy as heck - The areas that are demarcated for screenshots, are not the areas that are actually captured, causing more trouble than working with multiple disparate tools.

This issue by itself wouldn't necessarily warrant the lowest taco rating possible - It's the fact that we've reached out to team Gleap via email about this issue, and haven't gotten any responses - That's much harder to accept...

Hopefully we hear back from y'all soon :)

Mike

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My review of gleap

I took my time to test gleap and also looked at similar tools to see how it compared. Overall I would say gleap has the best interface and usability of them all including much more mature products. If the design stays this intuitive after new features are added the usability is a big success point. Ultimately I only have two concerns about the product. One of those concerns will not bother many users and that is what data gleap is able to view from sites that install their javascript code on. I'd like the option of limiting this to only essential data to process the "bug report", "the chat", "the message". I'm not entirely sure what gleap get and the data policies were a long read.

My only other concern is longevity. Will gleap be here in a decade? I think they are using azure benefits that will run out and lead to a substantial increase in overheads over night. This is something that I am somewhat insecure about and makes me hesitate when it comes to rolling out gleap across my organisation.

The occassional limits in areas such as customisation seem fare and reasonable and as I said, if I was doing a shoot out among similar products gleap would be at the top perhaps even in first place.

Hide replies 2
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fair not fare 🙃

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Thanks for your review. Our intention is to stay here for a few decades and we are def. on track on doing so 😊

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Very nice for mobile apps

I haven't seen a lifetime deal for such a tool that can be integrated into a mobile app. We have just started using it and the initial impression is that it is a solid tool.

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Gleap has a dedicated team to make it the best support tool for SaaS Owners

what made to buy Gleap from first look at its capabilities and functionality this tool is all in one tool that any startup would like to use from day 1 since it helps on focus on your product that your working without wasting your time on other expensive tools out there, so Gleap got you cover in chat widget, customer surveys, product roadmap, and the best part is the reporting tools that keeps you on track of any bug in your app or website so you can fixit quickly.

Waiting for the knowledgebase feature and searching its articles or topics within the chat widget that will make the support experience much easier and better customer satisfaction.

so 5 tacos for Gleap, and thank you for brining it to AppSumo

Wish you all the best guys,

Mohammad