Gleap Review: My review of gleap

4 stars
4 stars

I took my time to test gleap and also looked at similar tools to see how it compared. Overall I would say gleap has the best interface and usability of them all including much more mature products. If the design stays this intuitive after new features are added the usability is a big success point. Ultimately I only have two concerns about the product. One of those concerns will not bother many users and that is what data gleap is able to view from sites that install their javascript code on. I'd like the option of limiting this to only essential data to process the "bug report", "the chat", "the message". I'm not entirely sure what gleap get and the data policies were a long read. My only other concern is longevity. Will gleap be here in a decade? I think they are using azure benefits that will run out and lead to a substantial increase in overheads over night. This is something that I am somewhat insecure about and makes me hesitate when it comes to rolling out gleap across my organisation. The occassional limits in areas such as customisation seem fare and reasonable and as I said, if I was doing a shoot out among similar products gleap would be at the top perhaps even in first place.

just_another_yser
just_another_yser
Verified Purchaser
| Deals Bought: 69 | Member Since:
    just_another_yser
    just_another_yser
    Verified Purchaser
    | Deals Bought: 69 | Member Since:

    fair not fare 🙃

    Lukas_Gleap
    Lukas_GleapFounder team
    Verified Purchaser
    | Member Since:

    Thanks for your review. Our intention is to stay here for a few decades and we are def. on track on doing so 😊