Hpapy New Year to Gumlet Team! I wasn't abel to locate the informaiton about Replacing your Gumlet Logo to mine. In your referred Doc, it only shows how to change Logo Position, and Sizes, but not replacing it to my own logo. https://docs.gumlet.com/docs/player-customization
Q: I missed this deal. anyone requesting refund can give this to me.
Hello, i am appsumo plus member and i wanted to purchase Gumlet VIdeo deal in this black friday sale. But i missed it. Anyone here requesting refund for this product (tier 5 or 6) can give me their purchase. Comment or reply here. Also requesting gumlet admin to consider this request.
So I bought Tier 6. I log in and I have 20,000 hours of video. I got to get a CNAME and it asks me to upgrade to the Growth Plan. So I check and my plan is still mapped to the "Free" plan. The answers here on AppSumo say it should be mapped to "Growth" with additional benefits of the Business plan.
I figured it was an oversight so I contacted support and the AI chatbot says:
"Remember that AppSumo plans are specifically for our Image product. If you're looking at Video features, you'll need a separate subscription."
Is this just a bad AI answer? Or is this correct that I just spent $800 on an image optimization CND that has 20,000 hours of video I can't use? What's going on here? Thanks
If you’ve purchased Tier 6, it is mapped to the Video Growth Plan with Business benefits. Please reach out to our support team regarding the mapping, and they’ll fix this for you right away. Apologies for the wrong info you received via the AI Chatbot.
Also, did you know we have a rewards program? You can claim a free CNAME through this—...
Gumlet calculates your total video storage by adding up the exact duration of all videos in seconds and then rounds up the total to the nearest minute. Rounding up does not happen on a per-video basis—only on the total duration.
If you delete a video, the storage it used is freed up and added back to your available storage.
I have a Facebook page and want to livestream a pre-recorded video on my page using your Gumlet in a continuous loop. Is this possible on your platform? If so, are there any limitations, especially concerning bandwidth, on the $69 plan? I'm not entirely clear on how bandwidth limits work.
Yes, you can livestream pre-recorded videos on your Facebook page using Gumlet, but looping videos continuously isn’t supported.
For AppSumo users, live streaming is capped at 1,000 minutes per month, and the duration counts toward your 1,200 minutes of total storage. You can delete old streams to free up space, but the 1,000-minute limit resets monthly. Streaming bandwidth...
Q: Change "Gumlet" logo to "Company Logo"
Hpapy New Year to Gumlet Team!
I wasn't abel to locate the informaiton about Replacing your Gumlet Logo to mine.
In your referred Doc, it only shows how to change Logo Position, and Sizes, but not replacing it to my own logo.
https://docs.gumlet.com/docs/player-customization
Help will be much appreciated!
Share Gumlet Video
Q: I missed this deal. anyone requesting refund can give this to me.
Hello, i am appsumo plus member and i wanted to purchase Gumlet VIdeo deal in this black friday sale. But i missed it. Anyone here requesting refund for this product (tier 5 or 6) can give me their purchase. Comment or reply here.
Also requesting gumlet admin to consider this request.
Share Gumlet Video
Q: Hooooold up. Is this right?!
So I bought Tier 6. I log in and I have 20,000 hours of video. I got to get a CNAME and it asks me to upgrade to the Growth Plan. So I check and my plan is still mapped to the "Free" plan. The answers here on AppSumo say it should be mapped to "Growth" with additional benefits of the Business plan.
I figured it was an oversight so I contacted support and the AI chatbot says:
"Remember that AppSumo plans are specifically for our Image product. If you're looking at Video features, you'll need a separate subscription."
Is this just a bad AI answer? Or is this correct that I just spent $800 on an image optimization CND that has 20,000 hours of video I can't use? What's going on here? Thanks
Nisha_Gumlet
Dec 7, 2024A: Hey there,
If you’ve purchased Tier 6, it is mapped to the Video Growth Plan with Business benefits. Please reach out to our support team regarding the mapping, and they’ll fix this for you right away. Apologies for the wrong info you received via the AI Chatbot.
Also, did you know we have a rewards program? You can claim a free CNAME through this—...
Share Gumlet Video
Q: For tracking video storage, does it round up the minutes of each video (or round down if under a certain time)?
Also, if I delete a video, do I get that time added back to my available storage?
Nisha_Gumlet
Dec 6, 2024A: Hello SumoPro,
Gumlet calculates your total video storage by adding up the exact duration of all videos in seconds and then rounds up the total to the nearest minute. Rounding up does not happen on a per-video basis—only on the total duration.
If you delete a video, the storage it used is freed up and added back to your available storage.
I hope this answers your questions.
Share Gumlet Video
Q: Facebook and youtube live streaming
I have a Facebook page and want to livestream a pre-recorded video on my page using your Gumlet in a continuous loop. Is this possible on your platform? If so, are there any limitations, especially concerning bandwidth, on the $69 plan? I'm not entirely clear on how bandwidth limits work.
Nisha_Gumlet
Dec 5, 2024A: Hello there,
Yes, you can livestream pre-recorded videos on your Facebook page using Gumlet, but looping videos continuously isn’t supported.
For AppSumo users, live streaming is capped at 1,000 minutes per month, and the duration counts toward your 1,200 minutes of total storage. You can delete old streams to free up space, but the 1,000-minute limit resets monthly. Streaming bandwidth...
Share Gumlet Video