I’ve been using Heffl as my main CRM after juggling with various tools. It has quickly become one of the most valuable tools in my business toolkit.

Powerful tool with lots of capability

It gives you:

- Strong pipeline and lead tracking
- Flexible workflows
- Useful automation options
- Clear, practical dashboards

Lot of thought has gone into how the system is built. Once you understand the structure, you can really shape it around the way your business works.

The real magic: Hadi’s support. He is SUPERB. What truly sets Heffl apart is Hadi, the founder.

- He is incredibly proactive – he doesn’t just wait for questions, he anticipates what you might need.
- He genuinely goes the extra mile – from understanding your business model to suggesting better ways to set things up.
- He’s very patient and hands-on, especially during the initial setup, which can feel a bit technical if you’re new to CRMs.

You do need to understand some of the technical side to get the best out of Heffl, but Hadi is there at every step to guide you, explain things clearly, and even walk you through the process.

Overall experience:

If you want a CRM with solid features and a founder who actually cares about your success, Heffl is an excellent choice. The combination of a capable tool and Hadi’s personal support makes it stand out from other CRMs I’ve used.

In short:
Great product. Exceptional founder. Highly recommended.