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Hi there, curious to know more as to how this works.

Hi there, curious to know more as to how this works. Few questions. 1. Does the phone call go through carrier charges or internet voip? 2. What if I’m not at my desk / office / pc? Will call come through to my mobile? I understand that you integrate with my calendar - but still, I prefer for the chat / call to push through to my mobile for when I’m out n about.

Senior_Sumoling
| Deals Bought: 152 | Member Since:
    Daniel_P
    Daniel_PFounder team
    | Member Since:

    Hi, Dewan!

    1.
    No, the "phone" call is just called like this, because website visitors are just not familiar with an audio call. In the end, it is an audio call through WebRTC with a P2P connection.
    So no additional costs.

    2. Our software is responsive and can be used on desktop and mobile via the browser. What we also offer is a progressive web app (PWA) for google chrome - at least for Android phones, this works well. On Android phones, the push message and audio signal also work with the PWA.

    rod_desa
    rod_desa
    Plus member
    Verified Purchaser
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    Hello, how does the progressive app works? How do I install it?

    Senior_Sumoling
    | Deals Bought: 152 | Member Since:

    Thanks for the reply.

    I am only on Apple - how reliable will this be on apple?

    Example - will i receive a push notification on my phone when a visitor is attempting a chat / call from our website?

    Daniel_P
    Daniel_PFounder team
    | Member Since:

    Hi rod_desa!

    1. Login to your Let's Connect account with Google Chrome.
    2a. on Desktop PC you can find in the URL bar a small icon to install the PWA.
    2b. On an Android just click install

    If you want to receive a Push notification and/or an audio signal, also in sleep mode, please allow this in the settings of your android phone.

    Daniel_P
    Daniel_PFounder team
    | Member Since:

    Apple blocks push notifications for PWAs at the moment.
    But stay tuned and vote for your favourite feature in our public roadmap.
    https://trello.com/b/1a4qGN0d/lets-connect-public-roadmap
    This way we can better prioritize future developments.