Q: WHY ARE YOU LIMITING SUMOLINGS AFTER MAKING US BUY THE DEAL
As an early Tier 5 buyer from the AppSumo deal, I’m concerned about being pushed toward a monthly plan to access future upgrades, which were initially promised as part of our lifetime purchase. We invested in your product early, trusting we’d receive all future updates without additional costs.
Please honor the original agreement and provide the value promised to your early supporters. We want to continue backing your success but feel this change is unfair.
Baback_LindoAi
Sep 11, 2024A: Hi there,
It has come to our attention that there may have been a misunderstanding. We want to clarify that we are not mandating anyone to switch to our new plans.
Since the conclusion of our campaign, we have rolled out over 100 updates and will continue to do so for the Pro plan, in line with the terms of the deal.
We have introduced new plans to cater to diverse needs, and an upgrade is necessary to access the additional features. We greatly appreciate the support of our partners, and as a token of our gratitude, we are offering a 50% lifetime discount.
We are more than willing to address any other queries you may have directly through community DM, via email at hi@lindo.ai, or even over a call.
Once again, if you choose not to upgrade, you will still have access to all the features we committed to, as well as all future updates for the Pro plan. However, by paying a small license fee, you will gain access to over 40 additional features at a 50% lifetime discount, helping us to continue expanding and enabling you to boost your revenue.
Kind regards,
Baback
jeffrey256
Verified purchaser
"Even with a white-label solution, you’ll get future updates as Lindo Ai grows—all hosted on AWS at no extra cost."
FernandoSPLUSVerified purchaser
I came here saying the same, I feel very dissapointed and this must be reported to AppSumo. You not honoring Tier 5 Deals is really a disgrace. Many of us paid a lot of money for the attractive offer and to support you. Only to find out now that you are trying to charge us a monthly fee for an "Elite Plan".????? this is very unethical.
https://markuphero.com/share/9fTIQNgBNZ2oHqZR8uZg
mdsalehPLUSdeal breaker ?
Jack_SparrowPLUSVerified purchaser
I've purchased many Appsumo products and this is unfortunately common for products that don't know how to market themselves, its a cash grab. Development has been slow with Lindo and I bought it as an early adopter waiting months for this half baked product to have the features that would make them usable, and now that they have built them they want to charge their tier 5 early adopters?!
mohd_fauziPLUSVerified purchaser
how to report this and get refund from appsumo? this is bad for LTD tier 5.
mohd_fauziPLUSVerified purchaser
https://appsumo.com/account/plus/ report from here
117697831916257567926Verified purchaser
I did but they said this loophole is acceptable and they wont integere since its a new pla.
Verified purchaser
Baback, you explicitly promised these new features to tier3-5 customers. When I showed this to you in the Q&A, you deleted your comments. Can to explain that?
Verified purchaser
Baback, you explicitly promised these features when people asked about them in the Q&A section
Verified purchaser
Did he can you share the screenshots?
EduJayPLUSVerified purchaser
This introduction of an Elite plan reeks of bad faith. Many of us have Tier 5 and limped along with you as you slowly made updates. Now the product is coming together and you're leaving early adopters with a less than promised product. Surely the potential earnings you may make from a handful of people who may go with the Elite subscription is not worth the ill will this decision creates.
Verified purchaser
Did appsumo give you a refound.? Si
PlentylentyPLUSVerified purchaser
100% well put EduJay. It is so not... I dont know what they are thining. Ifeel a pit in my stomach... :(
tobias18PLUSVerified purchaser
Classical bait-and-switch scheme. A pro plan is never the lowest level tier. @Baback: Looking at the features we DON'T get, you clearly are forcing us to switch. Not even blog management is supported? You're acting in bad faith, so much is clear.
Johnny_WongPLUSVerified purchaser
Has anyone applied for a refund?
a4a53e790d45417a882388be7914f00dVerified purchaser
As a tier 5 buyer, I agree 100% with everything said in this thread. Also there was many website builders at the same time and we favor Lindo because of the answers we got.
Samuel_PLUSVerified purchaser
I am sure there are good reasons to introduce a new Tier "Elite" plan, however as we have seen deals like Ranktracker (also LTD deal on AppSumo) it lead to loads of negative publicity for the Ranktracker, stagnating growth and reputation to say the least. Which not only affects the T5 buyers, but also the people who are now getting the subscription plan. When shit hits the fan, it hits everyone...
FernandoSPLUSVerified purchaser
I cannot believe LindoAI is just quiet about it. This is so bad. AppSumo is not helping either because "technically" LindoAI is not enhancing Pro but adding features to another plan which apparently we are not covered for. If we would have known that they had planned to make Pro the basic plan, do you really think we would have purchased Tier 5? LindoAI´s practices are very unethical.
Verified purchaser
Baback, why do you keep doubling down on this? We all saw the promises you made in the Q&A section. Its the reason why we purchased this deal.
SepherisVerified purchaser
68 dollars a month is not a small fee.... Its an insane pricing and its usually 50% more... I am a small private user and bought tier 2 to design a few sites for myself to be rid of the endless update cycle of wordpress. But I'm still waiting on descent design options within Lindo. Now it seems that these options (or anything nice) will only be launched in the elite plan... Not cool.