vesnamofficeQ: Security Issue
Hi team, I just purchased the app, and got the message from Bitdefender about the security issue while trying to login. I sent also an email. I did not (and will not) pass the message. Do you have any explanation? Thanks
Dirks_FlowyTeam
Nov 26, 2025A: Thank you for reaching out and letting us know.
To help us investigate, could you please forward the Bitdefender message to our email: hello@flowyteam.com? Our tech team will take a closer look and get back to you.
We appreciate your patience and for bringing this to our attention.
Hello Support, it has been two days since I sent a question and no any replies. At this stage I would like to return purchase. Could I please assist and let me know how I can get a refund? Thank you
Hello Vesnamoffice,
Refunds are handled directly through your AppSumo account. Please go to the code you purchased and select the refund option. If you need any guidance, the AppSumo support team will be the best point of contact to assist you, if you need help, please don't hesitate to contact us via hello@flowyteam.com