MarkupGo Questions

Showing 1 - 5 of 134 questions
RoyLichtensteinRoyLichtenstein
RoyLichtensteinPLUS
Dec 3, 2025
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Q: Custom domain for paid customers?

I see in some comments that custom domain has been added for "paid customers". Can you clarify who this includes? Do you mean your monthly subscriptions or are they included with any of the appsumo tiers? After all, appsumo purchasers are also "paid customers".

Thanks.

Founder Team
togedir

togedir

Dec 3, 2025

A: Hi there,

Custom domains are available only for our monthly paid customers, not for AppSumo users. In the past, we offered custom domains as a separate add-on, but that option has been discontinued.

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jojogojojogo
jojogoPLUS
Dec 1, 2025
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Q: What would we need Image transformation API for?

I'm a service company so I don't see me having to use it but maybe there are use cases that would help? Thank you

Founder Team
togedir

togedir

Dec 3, 2025

A: Hi jojogo,

The Image Transformation API is optional and only works on images generated through MarkupGo. You can use it to:
• Resize or crop your generated images
• Add text or overlays
• Compress or optimize them
• Create thumbnails or variants from the same template

If your service business doesn’t work with generated images, you may not need this feature.

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HitmonleeHitmonlee
Hitmonlee
Nov 26, 2025
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Q: Credit Roll Over

Hello,

For the lifetime credits, do they roll over each month if they are not used in full for the month, or is it use them or lose them each month?

Also, are we allowed to buy more than 7 credits?

Thanks for the help!

Founder Team
togedir

togedir

Dec 3, 2025

A: Hi there,

For lifetime (AppSumo) credits, there is no monthly reset — they’re a one-time lifetime pool. Whatever you don’t use simply stays in your account. Nothing expires or resets each month.

Regarding limits:
You can activate up to 7 AppSumo codes on a single account. It’s not possible to add more than 7.

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patrick2979patrick2979
patrick2979PLUS
Nov 18, 2025
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Q: Is there a limit to the html template size?

I've been creating and previewing some templates in the editor and I've noticed that for some of the longer form content we might want to template it stops displaying, the same html template works elsewhere though, wondered whether there were any limits put in place per template?

Founder Team
togedir

togedir

Nov 18, 2025

A: Hi there,

There’s no strict size limit on HTML templates, but the editor preview has a rendering limit for very large or complex templates. When the content becomes too long, the dashboard preview may stop displaying, even though the template will still work normally through the API.

Just a small note: if the HTML becomes extremely large or complex to the point that it breaks our rendering...

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jojogojojogo
jojogoPLUS
Nov 8, 2025
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Q: Is this like Markup Hero who was on here years ago?

Just trying to see how you are different than Markup Hero. Thank you

Founder Team
togedir

togedir

Nov 8, 2025

A: Hi there 👋

MarkupGo and Markup Hero are different tools.

Markup Hero is focused on annotations and screenshots — letting you capture, mark up, and share images or PDFs.

MarkupGo, on the other hand, is an API platform for generating PDFs and images from HTML, Markdown, or templates. It’s built for developers and automation workflows (for example, generating invoices, reports, or social...

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