Merlin Reviews

4.0

4.09 stars
4.09 stars
266

Taco ratings

177
12
28
21
28
AskSumo

Merlin is highly praised for its versatility, seamless browser integration, and access to a wide range of AI models. Some minor drawbacks include occasional credit consumption issues and limited API access for certain models. With an overall rating of 4.2 and 232 total reviews, Merlin is a solid buy for those seeking a comprehensive AI-powered productivity booster. With a 60-day money-back guarantee, it's definitely worth giving it a try and experiencing its transformative capabilities firsthand.

AI-powered summary of customer reviews
Showing 1 - 5 of 266 reviews
JoeWho
JoeWhoPLUS

Verified purchaser

Deals bought: 376Member since: Sep 2014
1 stars
1 stars
Sep 29, 2026

Check Your Auto-Renew Top-Up Settings

I haven't used this extension in months, but I recently noticed charges on my credit card. I contacted support and turned off "Auto-renew top-ups."

A couple of days later, I found it had been switched back on, the top-up limit had been increased, and my card was charged twice more.

I sent support screenshots showing no activity for months, with my projects, vault, and prompts all empty. They replied that my account had used between 10,000 and 50,000 credits per day. There is no API key on my account, so it can't be a rogue app.

Support keeps saying the credits were used, but has not provided any audit trail showing that my account was the one that used them.

I am still working with support to resolve this and will update my review with the outcome.

In the meantime, I would encourage other buyers to check their billing settings and card statements regularly.

Helpful?
0
Share
alfredo108

Verified purchaser

Deals bought: 12Member since: Jan 2023
1 stars
1 stars
Aug 19, 2026

Another lifetime deal that lasted 2 years

Bought on June 2024 with high hope, and i get the most expensive plan, and initially everything went smooth.

Now, as August 2026, there is no update from the team or model, their X account has no post (if i recall the last one was on may and then they removed every post).

So far 4 lifetime deals that I bought lasted around 2 years, maybe this too will be another waste of money.

With the help of AI more tool are rising and this plague will hit more strong.

Last month took another "lifetime deal" but I think will be the last one, there is no point in wating money.

I had a chance to spoke with Noah Kagan, about this things, it ended without a reply after a few chat.

Helpful?
3
Share
Azar_Pamir

Verified purchaser

Deals bought: 29Member since: Dec 2024
2 stars
2 stars
Aug 4, 2026

It's a good app, but I feel like they're going to stop.

Now they update the model super slowly, and they also cancel the MCP service. This is terrible. I hope that they can give MCP back or make an API key or CLI. I know browsers like Comet can do a lot of what this app can do, but I also see that they are trying to make an AI agent. I hope it can be successful for them, but please don't forget about this app.

Helpful?
1
Share
sriniji

Verified purchaser

Deals bought: 186Member since: Nov 2022
2 stars
2 stars
Jul 6, 2026

Not getting YouTube key points and email rewrite

The primary reason I liked Merlin and continued using it was its ability to instantly capture key points and summaries from YouTube videos and provide summaries for better learning. Lately, the feature has stopped showing up on the right side of YouTube videos. I used to use it to get scene-by-scene summaries, key points, and complete summaries of any video. Without this immediate YouTube functionality, Merlin has very little use for me.

Another missing feature is that whenever I wrote an email in Gmail, the Merlin AI logo showed up below the email. Clicking it will nicely rewrite the email. I am unsure why these features have stopped working. Was it due to an update or a transition from the classic version to the latest version?

Please let me know how I can revert to the old side-by-side YouTube summary and key points.

Helpful?
0
Share
egor_uk

Verified purchaser

Deals bought: 233Member since: Apr 2018
2 stars
2 stars
Jul 4, 2026

No longer supported and the plan purchased is no longer honoured.

Another AppSumo deal that went sour.

Helpful?
3
Share