Q: Why do you have such a bad support system?
This makes me not trust your company at all - so many questions here selectively not answered, no chat widget on website, your Discord community has so many questions with problems that get simply ignored (weeks), my question also gets ignored.... seems like support just ignores many questions if they don't want to deal with them
anas_nowa
Jul 19, 2024A: Hey, We always prioritize providing great support since it's a very important aspect in enabling our users to build great apps.
Usually, we replay within 24 to 48 hours, it's just because of this campaign we are receiving a high amount of queries suddenly, but don't worry at all we won't leave any user who needs help 😌
We also will grow our support team in the coming days to take care of new users joining.
Do you have a specific question yourself? If yes please let me know or feel free to post it on our community.