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Member since: Apr 2021Deals bought: 214
1 stars
1 stars
Posted: Jul 11, 2024

Ocoya? More like Ocoy-No

I understand that Ocoya understands the frustration regarding slow updates.

However, how much time do they need? I believe it is a good practice to set reasonable expectations. I purchased Ocoya in 2021, and on their website at the time, ocoya.net, and I belive now as a well, ocoya.com they advertise they integrate TikTok and Google Business, however if you purchase/subscribe you will find that is not the case. You will find a "coming soon" alert. I for one waited 3 years, but we all have a different understanding of what soon means.

Joe recommends buying based on current features rather than future promises. Then why not have your home page reflect the actual integrations rather than what will be available "soon". If you need Zapier to accomplish your task, it's not an integration, just put up the Zapier logo and take down the TikTok and other logos, it is misleading to your audience.

When I brought up the above issues, in a more professional, more polite and curious manner in the Facebook Group. Joe left an angry response, which he then deleted and then promptly removed me from the group. I suggest not only reviewing your practices, but actually CHANGING them.

Being able to receive feedback is a skill. All the reviews here are from people who trusted you enough to try your product. If you sincerely intend to use the feedback to improve, then I hope you do so soon, or if not, at least put it on your roadmap.

Cheers,
Dean

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