When will the website samples work? All the sample filters on the website show: There was an error Authentication credentials were not provided. I would definitely need to listen to a lot to jump on board and move over from audio jungle.
A: We are not seeing this issue on the site or having it reported from other users. This is probably a local client side issue or internet connectivity issue.
Q: Who to contact once I have received a copyright claim from Youtube
Hi, Who to contact once I have received a copyright claim from Youtube on my channel that I have whitelisted in persona music? I have contacted you 5 days ago, no response yet. The product is great but, when we receive a copyright claim we should be able to contact someone immediately.
A: Hey there Philotut, Per the Persona Music FAQ you must upload your channel ID in the Linked Accounts section f your Persona Dashboard before uploading a video. If this is not done, the video will receive a claim.
Please reach out to persona_support@personamusic.io in order to have us manually remove any claims on videos that were uploaded before linking your channel ID to your account.
Q: I redeemed already how to add the users for access to your system ?
Could you tell me about email contact your team ?
Q: What types of commercial work are allowed? Audiobooks?
EstefanC_PersonaMusic
Sep 17, 2024A: Please see the information on the Persona music website and here in the deal offer :)
Verified purchaser
After reading the commercial license on the website, I'm thinking that's a "no," but it is a little unclear.
Q: How long is it?
When I check the sounds on your page, almost sounds have 30s long. When I buy license, do they can play longer than 30s?
EstefanC_PersonaMusic
Sep 17, 2024A: Yes, you can hear full songs by creating a free account :)
Q: When will the website samples work?
When will the website samples work? All the sample filters on the website show: There was an error Authentication credentials were not provided. I would definitely need to listen to a lot to jump on board and move over from audio jungle.
EstefanC_PersonaMusic
Sep 17, 2024A: We are not seeing this issue on the site or having it reported from other users. This is probably a local client side issue or internet connectivity issue.
Q: Who to contact once I have received a copyright claim from Youtube
Hi, Who to contact once I have received a copyright claim from Youtube on my channel that I have whitelisted in persona music?
I have contacted you 5 days ago, no response yet. The product is great but, when we receive a copyright claim we should be able to contact someone immediately.
EstefanC_PersonaMusic
Sep 15, 2024A: Hey there Philotut,
Per the Persona Music FAQ you must upload your channel ID in the Linked Accounts section f your Persona Dashboard before uploading a video. If this is not done, the video will receive a claim.
Please reach out to persona_support@personamusic.io in order to have us manually remove any claims on videos that were uploaded before linking your channel ID to your account.