Communiqeh.caQ: Clarification question: number of roleplays
Hi, the number of monthly roleplays: does that refer to the number of roleplays created or the number of roleplays completed/used? E.g. in tier 3 it's 300 monthly roleplays and 100 monthly custom roleplays. Do those numbers refer to the roleplays I create for myself or others to use or do they refer to the number of roleplays that I or others use? As in, let's say have 1000 clients. I offer the app to my clients to use. In Tier 3, can only 300 of my 1000 clients use the roleplays each month? I hope I am being clear. Please feel free to ask for clarification if I'm not. I'm just unclear about those numbers and the "unlimited users" feature. Thanks in advance.
CultureBoard_Customer_Care_Team from personeo.ai answered another user on October 8, 2025 and said: “yes users are unlimited, but roleplay credits not, you can 400 people in the admin, but they share that 300 credits per month; yes, 300 roleplay credits per month per workspace, up to 100 new scenarios every month; Tier 3 is like our standard plan for 249 USD per month, yes all other benefits apply; yes, there is fair-use policy to restrict large-scale use; yes it will remain as it is.” You can find that answer here: https://appsumo.com/products/personeoai/questions/clarification-before-redemption-tier-3-1430102/ So: you can add unlimited users, but the workspace only has 300 shared roleplay credits per month (and up to 100 new scenarios monthly); a fair‑use policy applies.
Sorry, I am still not clear based on that previous answer.
So who is a user? People creating roleplays (aka admins) or people practicing with roleplays?
Perhaps you could simply answer this question first: If my LTD has 300 credits per month and I have 1000 clients who want to use the roleplays 1 time per month - can all 1000 clients use the roleplays or can only 300 use the roleplays?