Q: Can you give me a little more info?

It been 2 weeks since my site went down, and the only place you're responding is here, but not to the tickets. I just want to know what's going on so that I can make an informed decision about how I want to deal with my situation.

I love this software and I want to continue to use it, if that is still possible. I found other Radiolize links that are working just fine, so I know some part of the system is working. I just want to know what's gong on because it has been too long not to wonder.

markesswSep 18, 2024
Founder Team
Melisa_Radiolize

Melisa_Radiolize

Sep 22, 2024

A: Hi,

I sincerely apologize for the inconvenience and lack of communication regarding your situation. We understand how frustrating this must be, especially given your commitment to the platform. We're actively working on resolving the issue, and I’ve escalated your case to ensure you get a detailed update as soon as possible.

Thank you for your patience and for sticking with us. We’ll make sure to address this properly and get you back up and running.

Best regards,

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Posted: Sep 22, 2024

Exactly what you said weeks ago.

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Verified purchaser

Posted: Sep 25, 2024

Exactly! It’s going on a month!

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