A.CarrA.CarrPLUS
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Member since: Aug 2018Deals bought: 869
1 stars
1 stars
Posted: Aug 20, 2024

No support, technology only partially works.

My support tickets went unanswered, when I could submit them. Now even the "create ticket" does not work, it just returns me to the dashboard. The station page widgets lead to a error page. This means you are required to buy a 3rd party stream player for your site just to use it. And several 3rd party players do not work well with the stream link provided. Also the auth/login flow is strange with a synced login between the dashboard and station and help system that doesn't always work. I did not feel comfortable enough to use it and went back to my previous solution. Do not recommend, especially after seeing the copy/paste responses to others here.

Founder Team
Yusuf_Radiolize

Yusuf_Radiolize

Aug 20, 2024

I deeply apologize for the difficulties you've encountered. We’re aware of the technical issues affecting our ticket submission process and are working hard to fix them. I understand how frustrating it must be not to get the support you need.

Regarding the studio widgets, I’m sorry they haven’t been working as expected. Please make sure that public pages are enabled in your studio settings, which should help resolve this issue. I know this isn't the experience you hoped for, and I truly apologize for the inconvenience. Your feedback is invaluable, and we're committed to improving.

Thank you for your patience and understanding during this time.

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