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Q: Can't even import keywords

vladyslav64Jul 2, 2024

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i am asking anyone who bought this product if they have been able to reach support. the platform is still active but none of the features work at this moment, support doesn't answer any of the eamils, and by looking this chat looks like is MIA, I check TryHumanize and the same, now I am trying to figure out if this is another bad deal. i am frustrated but with some hope that eventually this product will work again, I mean the new features are nice
The founder had 2 LTDS and both are not working, it looks like a quick cash grab, when do the users get money back, he's from India so the money is also significant and can run for a long time.
This seems to be an ongoing problem with this tool. It worked, stopped, then was working again. It's no longer working again. The same issue was with another similar tool that rhymes with strong-fail bro.I bought a higher tier, worked for a few months then stopped. When will Appsumo do something about these deals that stop working or at least put the dev on blast on the product main page letting people know they are aware of the apps issues. The reviews motivate people to purchase, but when something doesn't work Appsumo is nowhere to be found. I have spent a lot of money on this platform. They should offer at least a full credit if it's clearly the developers fault for poor management and not be required to be a plus member just to get the credit. There are other quality apps on the platform I would be happy to support.
What is going on with this tool? I've tried to do some research today on three different keywords and it's come back with zero for each of them. This isn't possible. Also, it seems to have lost all my previous data from prior research. Can someone let me know what's going on?
This is completely dead - not returning any results for any keywords. I hope AppSumo is going to refund everyone for this deal. My question is - when?

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