I purchased tier 3 and started playing around ReachOut.AI platform, onboarding process was very simple and easy. There was learning curve but right-to-the-point tutorials made is easy. Reachout.ai is all-in-one platform includes video and email softwares. Very intuitive and feature platform. if you are in marketing or willing to grow your business through videos and email marketing then ReachOut.ai is the best choice, highly recommended.