Oh, I haven't seen the "Spanish" one. Will take a better look. Thanks for the prompt response!
Q: when will you be back on appsumo
hello i just found your product and i think me and i lot of other people would love to try out this awesome product when will you have another ltd sale on appsumo
The problem is that we can't connect this conversation to our system. We have no idea who you are. All we have is a username "ha0". Email support@roundups.ai or email support@appsumo.com and refer to this conversation or your username. There is no problem with our system.
We've replied to every email in our support queue, and always within 24 hours. What's your email? I can look it up in our CRM. Happy to help get you set up
The only interaction I see is that you engaged with our chatbot. No emails. I even looked at our database, and that email address has never even registered for the free account at Roundups.ai. If you made a purchase have not activated your LTD can you please send an email to support@roundups.ai Use the subject "For Josh". Include the AppSumo license key I'll respond immediately if I see that.
Hello Josh, I have just sent you an email with the details about this problem. I have also included my AppSumo license key. Finally, I left you a message via the chatbot. Thanks for confirming you received my email this time.
I replied to your email and ensured your account is activated now for your Tier
Q: When are you adding other Affilites sites. We waiting...
Some of us bought the tier 3 and don't want to refund because we are waiting on you to add other affiliate sites like the hospitality industry and more. When are you updating the software with more afilliates instead of appsumo and amazon only... Thanks
A: Actually, we launched on AppSumo with only support for Amazon and AppSumo, but since then we added another direct data source in Envato, but most importantly we added the ability to import any URL, so you don't have to wait for us at all. You just drop in an affiliate link to any product or hotel, or whatever, and we'll generate a Roundup. We have other direct integrations on the way too, but...
Q: Spanish
Hi, I just redeemed the code but didn’t see Spanish (there’s only one, for Mexicans). Could you add Spanish (Spain), please?
I have 2 days to decide whether to keep it or refund it.
Thanks.
Kirill_Roundups
May 11, 2025A: Hello,
there are both options available: 'Spanish' and 'Spanish (Mexico)'. Do you need specifically Spanish (Spain)?
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Verified purchaser
Oh, I haven't seen the "Spanish" one. Will take a better look. Thanks for the prompt response!
Q: when will you be back on appsumo
hello i just found your product and i think me and i lot of other people would love to try out this awesome product when will you have another ltd sale on appsumo
Josh_Roundups
May 8, 2025A: In June for 1 week. You can try it free and if your email is in our system, we'll notify you
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Q: Contact
Could you check if you received my email?
Josh_Roundups
May 8, 2025A: How would we know your email address? Who are you? Can you please email support@roundups.ai and reference this conversation? Thanks
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Verified purchaser
It's about the activation problem. Check the support email and fb page too if dont see it
We get hundreds of emails. We are happy to help activate your account, but we don't know who you are. Have you emailed AppSumo support?
Verified purchaser
No, it's your system. How to get your attention then? In the email has activate key, you should be able to find it, it just 2 days ago
The problem is that we can't connect this conversation to our system. We have no idea who you are. All we have is a username "ha0". Email support@roundups.ai or email support@appsumo.com and refer to this conversation or your username. There is no problem with our system.
Verified purchaser
Sending an email again. Please check it. The title is "For Josh".
Yes, I just responded to your email. Please send us your License Key and we'll manually activate it for you.
Q: What is your support email adress ?
Hello, I have sent 2 support requests to: support@mail.roundups.ai but never received an answer. Is this the correct support email address ?
Josh_Roundups
Apr 23, 2025A: No that's not correct. It's support@roundups.ai
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Verified purchaser
OK, I sent you another email 5 days ago to support@roundups.ai, but still no reply. I need help getting me account installed. Thanks a lot!
We've replied to every email in our support queue, and always within 24 hours. What's your email? I can look it up in our CRM. Happy to help get you set up
Verified purchaser
Hi, my email address is the same is my AppSumo username with @gmail.com added to the end. I am looking forward to your response.
The only interaction I see is that you engaged with our chatbot. No emails. I even looked at our database, and that email address has never even registered for the free account at Roundups.ai. If you made a purchase have not activated your LTD can you please send an email to support@roundups.ai
Use the subject "For Josh". Include the AppSumo license key I'll respond immediately if I see that.
Verified purchaser
Hello Josh, I have just sent you an email with the details about this problem. I have also included my AppSumo license key. Finally, I left you a message via the chatbot. Thanks for confirming you received my email this time.
I replied to your email and ensured your account is activated now for your Tier
Q: When are you adding other Affilites sites. We waiting...
Some of us bought the tier 3 and don't want to refund because we are waiting on you to add other affiliate sites like the hospitality industry and more. When are you updating the software with more afilliates instead of appsumo and amazon only... Thanks
Josh_Roundups
Apr 18, 2025A: Actually, we launched on AppSumo with only support for Amazon and AppSumo, but since then we added another direct data source in Envato, but most importantly we added the ability to import any URL, so you don't have to wait for us at all. You just drop in an affiliate link to any product or hotel, or whatever, and we'll generate a Roundup. We have other direct integrations on the way too, but...
Share Roundups