Pankaj_singhPankaj_singh
Pankaj_singh
Feb 6, 2026

Q: I just wanted to know that did you stopped giving support to old clients?

Hi, I am using Screpy for the last 4 years, but now I started getting issues with the software. Top of that, I'm not getting any support reply even after 20 days. So, just wanted to know if you stopped giving support to old clients?

Founder Team
Mustafa_Screpy

Mustafa_Screpy

Jun 10, 2026

A: Hello, no, that's not possible. If your conversation with our AI chatbot doesn't have a positive outcome, the AI ​​chatbot will forward the conversation to an agent. And sometimes this doesn't work properly. We will be more careful about this.

Thank you for your understanding. For us, all our customers are the same.

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It appears Screpy has been abandoned, despite what they might say here. His last response to a question was in October 2025.

they are not responding to my email as well.