Hello, my earlybird subscription yearly payment was charged without prior notice. There is no possibility to cancel subscription through dashboard, also for 6 days after several emails to support, I have not received any feeedback on the matter.
Why the support is not answering and why the cancellation is not done to be easy and hassle-free ?
Since when did support stop answering? Seems to be buggy but no response from their support chat or email.
Founder Team
Adam_win
Mar 6, 2026
A: On the contrary, we respond to support emails within 24 hours, and I believe you’ve already received a reply regarding your issue.
As mentioned in our response, the domains you analyzed either had no search traffic or were very new with very low visibility in Google. Because of that, our platform simply doesn’t have data for them — this isn’t a bug.
This was not the first time that I had tried to get support from you for this issue, and also not the only time that a domain wouldn't work. But I guess you fixed it today, so thanks for that.
1. Do you have a public Roadmap? 2. Any plan to use deepseek api too?
Founder Team
Adam_win
Jan 26, 2026
A: 1. Yes, here it's: https://seo.semdash.com/roadmap You can see what users requested, what we are working on currently and what was shipped. updated weekly
2. We started with Openai integration and last week we rolled out Claude integration. Claude is used to do a white-lable brandable AI SEO Audit. What will be the use case for deepseek? But generally we are open to new features, condition...
Q: Support and subscription cancellation issues
Hello,
my earlybird subscription yearly payment was charged without prior notice. There is no possibility to cancel subscription through dashboard, also for 6 days after several emails to support, I have not received any feeedback on the matter.
Why the support is not answering and why the cancellation is not done to be easy and hassle-free ?
Share Semdash
Q: No support?
Since when did support stop answering? Seems to be buggy but no response from their support chat or email.
Adam_win
Mar 6, 2026A: On the contrary, we respond to support emails within 24 hours, and I believe you’ve already received a reply regarding your issue.
As mentioned in our response, the domains you analyzed either had no search traffic or were very new with very low visibility in Google. Because of that, our platform simply doesn’t have data for them — this isn’t a bug.
Share Semdash
This was not the first time that I had tried to get support from you for this issue, and also not the only time that a domain wouldn't work. But I guess you fixed it today, so thanks for that.
Q: Will Semdash Return?
Hello — Any chance of Semdash returning to AppSumo?
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Q: Credits
Why aren’t my lifetime credits showing in my account? I have just signed up and not getting email response.
Adam_win
Mar 6, 2026A: just following up to see if this has been resolved already?
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Q: 2 questions:
1. Do you have a public Roadmap?
2. Any plan to use deepseek api too?
Adam_win
Jan 26, 2026A: 1. Yes, here it's: https://seo.semdash.com/roadmap
You can see what users requested, what we are working on currently and what was shipped. updated weekly
2. We started with Openai integration and last week we rolled out Claude integration. Claude is used to do a white-lable brandable AI SEO Audit. What will be the use case for deepseek? But generally we are open to new features, condition...
Share Semdash
Verified purchaser
Deepseek is a lot cheaper of chatgpt and claude.. it is not an enough motivation to use it?