Q: Free Up Bank Slots / Automatic Abuse Prevention
That is good to know that you will handle real life valid reasons to free up bank account slots via support.
People abusing the system are a burden to everyone and an annoyance in terms of ‘why we can’t have nice things’.
Would you consider adding an automatic way to prevent abuse while being convenient/self-serve for regular users to free up slots occasionally?
This would both be nice for regular users, giving us predictability and control of our own data, as well as unburdening your support from needing to handle these requests.
Like if a slot would automatically free up if an account has not had a statement for at least 12 months for example - or simply only allowing statements from x unique accounts per 12 month period rather than a slot system.
Ideally the abuse countermeasures should aim to only frustrate bad faith users.

Erinc_smartclerk
May 16, 2025A: Thank you for taking the time to provide your feedback. We will gladly consider applying your suggestions to our statement and bank account counter. Thank you for sharing!