Greetings Lazare, I'm not sure what's happening with the app, but it's saying that I have to get...

Greetings Lazare, I'm not sure what's happening with the app, but it's saying that I have to get more credits to handle my transcription. I purchased the Unlimited Transcription when I purchased from AppSumo. Can you make the correction to my account and unlock the unlimited transcriptions? I purchased all three tiers, but for whatever reason, the chat mode on the app, doesn't seem to be responsive, can't figure out how to get past the glitches, and need some help so I can stay productive using the tool. Please let me know how best to reach you all and get a response. Thx

2404a41d2a314e99b7d1773c23bdac19
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    gandolfipro
    gandolfipro
    Verified Purchaser
    | Deals Bought: 227 | Member Since:

    Hi, mee too
    I purchased Tier 3 with unlimited everything and it tells me I only have 120 credits per month. Can you please check and fix this?

    dasackman
    | Deals Bought: 201 | Member Since:

    I bought tier 3 as well and they cancelled being able to upload videos!!! I can't believe this. It was the main reason I purchased this.