Q: Support Ticket Management

Hi there,

I'm most interested in the support ticketing features yet am having a hard time finding any documentation and/or videos around it.

Can you please point me to it?

I'd like to use suitedash to centralize customer support tickets and assign team members to the email tickets when they come in.

I'll likely purchase top tier though wanted to see it in action prior to purchasing.

Thanks

_randy_PLUSFeb 4, 2025
Founder Team
Mike_SuiteDash

Mike_SuiteDash

Feb 5, 2025

A: Sorry no video, but we do have one planned soon.

We do have extensive and complete documentation here:

https://help.suitedash.com/article/574-support-tickets-overview

This link contains links to all the other relevant articles that show/describe each area of Support Tickets. Overall, it's a very complete solution for most businesses!

Thanks,

Mike

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