Q: Purchased LifeTime Deal in 2023 but now account is deactivated
Hello ,
I purchased a lifetime deal in 2023 and activated my account in Jan 2023 itself. To my surprise my account is deactivated and i am not able to login. If i invested and purchased a life time deal then I should have this account active all the time. Surprise and not happy on this. Can anyone help me on this as my id is [email protected] with name artists name as sumitsingh. Also why this is happening as it is risk for customer to buy this service if their account will be deactivated.
thanks
stuart_ft
May 6, 2025A: Nothing was deactivated and I helped you to update your forgotten password through the password reset link for which you thanked us and appreciated the support so I have no idea why this question on the Appsumo deal was even made. It seems redundant when the support issue has been resolved.