Q: Problem Activating

I purchased this product.

However, I'm encountering a 500 error when trying to activate it from the product page. What could be causing this?

What should I do to fix this issue?

P.S. I've already emailed the platform, but the problem hasn't been resolved yet, and I haven't received a response.

bestpikaPLUSJul 1, 2025
Founder Team
Bryan_SyncHits

Bryan_SyncHits

Jul 1, 2025

A: Hi Bestpika,

I'm sorry you're experiencing this issue. While I can't diagnose the exact cause, it sounds like there may be a hiccup in the communication between the AppSumo platform and the SyncHits site during the account authorization.

Don't worry though — we’ll get you up and running in no time! If you haven’t already, please email synchits@audiosocket.com with a quick description of the problem, and our team will jump on it right away.

Thank you again for purchasing a SyncHits subscription. We appreciate your support!

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