Craig_FoxieWebDesignQ: Why does the downloadable app not work?
An error occurred during the update. Please download the latest version from make.taskmagic.com/download
Which I did and get the same error.....
JeremyRedman_TaskMagic
Jun 13, 2025A: Hmm can you send us a video to support at taskmagic dot com I’ll check it. I just checked. A lot of things went down with Google servers today service might’ve affected the links. I’ll look
Maybe your browser is cached. Try and hard refresh of the download page and lemme know
I used a different browser and indeed I could see a newer version, 2.02 which I downloaded but I still get a white screen on the software. I am using Mac 13.7.6 (22H625)
Is this just now? Send me a loom video if you can
Sure, here it is;
https://youtu.be/1QYWTye-mFA
Haha awesome!!! Can you check there is no VPN active
No VPN, but I can turn one on if you think it will help? I'm in Australia
Normally the only time we’ve seen an issue like this it’s been fixed by using a vpn or disabling an active vpn. If that doesn’t work for you can you write into [email protected]
Support have not responded for 3 days. I see a new app version 2.02 but I still have the same error.
Hey Craig! Support tickets are being cleared right now actually. Sounds like the ticket may have been submitted over the weekend, will be getting a response to you shortly!
If you don’t get a response by tomorrow. That would be 48 business hours