kaushalpandeyQ: Whatsapp integration
I am suing trial version of tiny talk. Web Chatbot is working fine ,
But when i tried to integrate connect Tiny Talk with Whatsapp API from my facebook , system is not asking me Whatsapp Business IP and Access token, instead it taking me to my facebook account and each time it asking me create a new whatsapp number in my META and asking me to update the payment method - where as i already have 2 Whatsapp integrated in my Whatsapp Business API.
so result is i am not able to integrate my whatsapp ,
i thing simple way is integrating the whatsapp is giving the Whatsapp Business and id and Access toke and connect.
tinytalk
Dec 1, 2025A: Hello,
Thank you for reaching out.
We are using the official/recommended WhatsApp Embedded Signup Flow, see here: https://developers.facebook.com/docs/whatsapp/embedded-signup/
It is expected that you will use a Facebook Login which your WhatsApp/Meta business is connected to so that Meta can discover which phone number you already have/connected to your business, if you don't have one, using the onboarding flow, you can create a new business + new phone number.
We initially started with asking for business id and access token to make the integration and this flow was way more problematic, painful both users and ourselves, and insecure, so we are now using Embedded Signup as a official WABA Tech Provider.
Hope this helps.
All the best,
Oscar
Can you please keep both options?
Like embedded and Business id with access token.
Because if my case meta is not finding my number which is already approved and payment integrated and asking me to create new number
Hi,
Unfortunately, no, we cannot keep both options. It has way too many security and support issues around it. Asking a user to generate an access token is a 20 step guide, no body wants to deal with that, it is huge problem for users as well as for us to support and guide them.
The reason why Meta is unable to find your number is probably you are not logging in with the right Facebook account.
You must login with the correct Facebook account which owns the business where your phone number is integrated and payment method is added.