It's no 10Web...
To me, the 10Web back-end is far superior. Can it get a bit cluttered with everything you can do? At times, yes, but at least I know the functionality is there. I also like the little QoL features, such as one-click login to WP Admin and myPHP which saves me the hassle of either A) remembering to save login details during the account creation and B) just having more details to worry about. While I understand it's a bit of added security, it's also a bigger headache and I don't feel any more secure in the process since if someone does get into my account, they can easily reset the password and get into these systems anyway.
The installation of the WP site was not nearly as smooth as my 10Web experience. 10Web provided a nice progress bar and when it was complete and loaded, I was able to access everything immediately. As for TrulyWP, there was no way of telling that the installation was complete as the page didn't update so I had to open a new tab to my site in order to do so and even when it was "complete" I couldn't access my database or WP Admin for about another 10 minutes, which wasn't the best experience.
The most painful experience for me is that as a platform that boasts about speed, moving between sections of my dashboard feels horrible. It takes way too long to move from Dashboard > Sites > Users or any other action. It doesn't give me a lot of faith that the service delivers the speeds I am looking for when their own site (just trying to get to my login) and back-end take too long to load...and no, it's not my internet, everything else loads quickly and perfectly as intended, like 10Web.
One of the largest issues I have with this deal is that a lot of the language and "features" are around these spin-up discounted deals, but they're not even discounted...
For example, if I want to create a "discounted site" for a client that has the following:
1 site
5GB of SSD
30,000 monthly visitors
All for $30.
Now if I go to their plans (https://trulywp.com/plans/) anyone can get that same rate signing up on their own. The model around this is so that I can get a discount and make a little extra on the top when reselling to a client so I am bringing more users to TrulyWP, but that's not the case. I have to pay $30 out of pocket and I can't charge more than $30 to a client without cheating them. And this is more apparent as you go up the plans and your "discounted sites" can no longer compete with TrulyWP pricing. I'm failing to see where the discount is, where the incentive is, and where the trust is.
$69/year/code is awesome for managed WordPress hosting, don't get me wrong, but considering most of the sales pitch around this product is its speed (their own site feels stuck in 2012 in terms of speeds) and these "discounted" spin-up plans...I am failing to see either of those in my time in the platform.
The deal is a 4-5 taco deal for the deal of $69/year/code
Speed of the platform is a 2-3 taco rating
Spin-up is 1 taco for "discounted sites"