Q: I just oerchased your product and asking me to upgrade to UPDF Pro
I just purchased your product and asking me to upgrade to UPDF ProI recently purchased your product, and I expect to have full access without being prompted to upgrade to UPDF Pro. Why is it asking me to do that? What's the difference? I thought I was getting the full package?
A: Thank you for your question! Currently, UPDF does not support Windows on ARM yet, but we truly appreciate your interest and will share this feedback with our development team for future consideration :)
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If there will be a chance I'll surely buy another license or two. Great software so far
Q: AI credits?
how can I use the AI credits in UPDF? Can I bring my own openAI/openrouter API key? LTD have not access to that feature, and this is becoming a much needed added value.
A: Thank you for reaching out! The AI Assistance feature requires a separate subscription to unlock full access. You can find more details here: [https://updf.com/updf-ai/]. We’re also offering a $10 Prime Day Deal now, which can be applied to the AI Assistance plan. If you are using Al Assistant free trial version, you can only upload 5 PDF files in Ask PDF mode. And the PDF file size is limited...
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A: Hi, thank you for your question! Yes, with one UPDF license, you can log in on two personal Mac devices, and also on two mobile devices (iOS or Android).
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Share UPDF - PDF Editor All Platforms for Individuals
Q: Will you support Markdown to PDF and PDF to Markdown? Can generate share link but not embeed code. Why?
Markdown format is most widely used today. But UPDF is currently not supporting this. Are you working on this?
Also, for sharing pdfs hosted on UPDF cloud, we are able to generate share links but there is no way to generate embeed code (linke youtube embeeds) so that we can straight away use the code to embeed the UPDF cloud hosted pdfs on our sites.
A: Hi, Thank you so much for your thoughtful feedback — it truly means a lot to us. We understand the importance of Markdown support and embeddable PDF links, and we want you to know that both features are under internal review and consideration for future development. If you have any other suggestions or questions, please feel free to reach out to our support team at [support@superace.com]. We...
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Share UPDF - PDF Editor All Platforms for Individuals
Q: I just oerchased your product and asking me to upgrade to UPDF Pro
I just purchased your product and asking me to upgrade to UPDF ProI recently purchased your product, and I expect to have full access without being prompted to upgrade to UPDF Pro. Why is it asking me to do that?
What's the difference? I thought I was getting the full package?
Share UPDF - PDF Editor All Platforms for Individuals
Q: Will there be a version for windows on ARM?
Will there be a version for windows on ARM?
AnnabelMario
Jul 14, 2025A: Thank you for your question! Currently, UPDF does not support Windows on ARM yet, but we truly appreciate your interest and will share this feedback with our development team for future consideration :)
Share UPDF - PDF Editor All Platforms for Individuals
Verified purchaser
If there will be a chance I'll surely buy another license or two. Great software so far
Q: AI credits?
how can I use the AI credits in UPDF? Can I bring my own openAI/openrouter API key?
LTD have not access to that feature, and this is becoming a much needed added value.
thank you
AnnabelMario
Jul 11, 2025A: Thank you for reaching out!
The AI Assistance feature requires a separate subscription to unlock full access. You can find more details here: [https://updf.com/updf-ai/]. We’re also offering a $10 Prime Day Deal now, which can be applied to the AI Assistance plan.
If you are using Al Assistant free trial version, you can only upload 5 PDF files in Ask PDF mode. And the PDF file size is limited...
Share UPDF - PDF Editor All Platforms for Individuals
Q: 1 Windows, 1 Mac
Hello, can I install on two personal Macs? I don't have windows.
AnnabelMario
Jul 10, 2025A: Hi, thank you for your question!
Yes, with one UPDF license, you can log in on two personal Mac devices, and also on two mobile devices (iOS or Android).
Share UPDF - PDF Editor All Platforms for Individuals
Q: Will you support Markdown to PDF and PDF to Markdown? Can generate share link but not embeed code. Why?
Markdown format is most widely used today. But UPDF is currently not supporting this. Are you working on this?
Also, for sharing pdfs hosted on UPDF cloud, we are able to generate share links but there is no way to generate embeed code (linke youtube embeeds) so that we can straight away use the code to embeed the UPDF cloud hosted pdfs on our sites.
Please add these important features.
Thanks.
AnnabelMario
Jul 10, 2025A: Hi,
Thank you so much for your thoughtful feedback — it truly means a lot to us.
We understand the importance of Markdown support and embeddable PDF links, and we want you to know that both features are under internal review and consideration for future development.
If you have any other suggestions or questions, please feel free to reach out to our support team at [support@superace.com].
We...
Share UPDF - PDF Editor All Platforms for Individuals