Vento Reviews

4.4

4.42 stars
4.42 stars
159

Taco ratings

117
17
10
5
10
AskSumo

Customers are all about Vento, praising its seamless pause, rewind, and re-record feature, intuitive interface, and efficient editing process. There are a few hiccups like occasional lag and limited customer support, just small bumps on the road. Weighing the raves against the occasional grumbles, Vento is hitting the mark and is a solid buy for those in need of a reliable screen recording tool. Plus, with a 4.5-star rating and 154 reviews, it's worth giving it a try, especially with the 60-day money-back guarantee.

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Showing 1 - 5 of 159 reviews
29f27b6a40d64374a8730bbd148a5ea0

Verified purchaser

Deals bought: 108Member since: Oct 2017
1 stars
1 stars
Sep 7, 2026

Account downgraded to free plan - 0 support

Been over an year since I had used the tool but had it in the back of my mind that there's an alternative to Loom called Vento, so imagine my shock when I logged in to find that I am on the free plan. Contacted support, been over a month, no response, AppSumo was kind enough to try and get a hold of them but they too failed. It's a scam at this point, anyone impacted, I'd suggest you file a complaint, with your respective consumer redressal forums plus Stripe since it seems that Vento is still using Stripe to process payments for their monthly plans.

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info3056P

Verified purchaser

Deals bought: 2Member since: Mar 2025
1 stars
1 stars
Apr 28, 2026

Pure Garbage!!!!

Do NOT use this garbage service! It does NOT work...and the customer service is non-existent!

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info7895

Verified purchaser

Deals bought: 144Member since: Apr 2025
1 stars
1 stars
Mar 19, 2026

zero support locked out of AppSumo Vento account

I've been trying forever to get this company to respond back to me. Even though they put a note here on AppSumo that they would respond to me, they have completely ignored me. I have zero access to the AppSumo subscription I paid for. I would not recommend this product because their support seems awful.

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info4171o

Verified purchaser

Deals bought: 10Member since: May 2023
2 stars
2 stars
Mar 5, 2026

Is there anybody reading support messages ?

I used this product for a while, and overall, it is good, but .....
After being unable to login to my account, I left 2 messages in the chat, and 1 by email, a few days ago, but never got any answer, not even "we'll getback to you soon !".
So, one more time, is there anybody reading support messages, or am I loosing my time ?

Thanks (just in case !)

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crm59

Verified purchaser

Deals bought: 1Member since: Oct 2025
1 stars
1 stars
Jan 14, 2026

Horrible Product. It crashes constantly

I thought this would be a good alternative to Loom, but I regret ever buying this product. It constantly crashes in the middle of me recording a video and it is so annoying. I try to resume recording and all it does is buffer. I wasted money on this product, and I wish I could get a refund.

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