Video Tap Questions

Showing 1 - 20 of 256 questions

Q: Glorious during launch...

but since then, uploads have been slow. Please fix this.

Black+CrowPLUSSep 30, 2024
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Q: How come support isn’t replying to emails anymore?

A change has been to the UX home Page on mobile making it impossible for me to upload a video on mobile now. Can you please fix this and reply to support emails ? Is the tool still alive?

03c5a1cf22c544e5b42719ca2df5ce0bPLUSAug 26, 2024
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Q: Hi, I had a typo on my email address when I created an account.

can you please help me change it?

gaz1141PLUSJul 30, 2024
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Q: Previous AppSumo customers who purchased Video Tap can upgrade their license to increase their feature limits.

Please how can i activate this and upgrade my license to Tier 3?

ContentmasterPLUSJul 29, 2024
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Q: Why are videos downscaled?

I manually uploaded video: 1080x1920, but during export, the resolution is changed (downscaled) to: 486x864. What is the ETA for fixing this?

martineliasczPLUSJul 25, 2024
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