What is happening with my account?

What is happening with my account? I can no longer create videos. I have an Appsumo account with 1,500 video credits / month But now I got an error message: You don't have a package. 😮 Can you help me please ?

Digital_Agency_Cody
Digital_Agency_Cody
Verified Purchaser
| Deals Bought: 488 | Member Since:
    isolpa
    isolpa
    Verified Purchaser
    | Deals Bought: 117 | Member Since:

    Same here. wrote through their support chat and no response after a few days...

    wordpressmint
    wordpressmint
    Verified Purchaser
    | Deals Bought: 1451 | Member Since:

    Another extremely short lifetime deal. The app not working and no response from support.

    wisd0m
    wisd0m
    Plus member
    Verified Purchaser
    | Deals Bought: 163 | Member Since:

    same here. Thats really bad! Does anyone got an alternative service? I need it.