VoiceGenie

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Member since: Oct 2013Deals bought: 432
4 stars
4 stars
Posted: May 31, 2024

Lots of Promise, but needs LOTS of POLISH!

The PROMISE is huge - and I really see the possibility, but in it's current state, I need it to do some things that I think that it does not.

1) I need it to send a "call summary" notice when a call is completed, ideally a successful call. So if they say "Yes, I want to book a call, probably Wednesday morning", I need to to send me a summary (ideally with a link to the call to verify) NAME, PHONE, EMAIL, CALL TIME

2) Customized voicemail will be HUGE. PLEASE get that up and running! A CUSTOMIZED voicemail only option would be huge

3) We need to set the rate of calls. I have sales guy, and I make/take calls myself, but I'd love to be able to say: "Send 1 call every 10 minutes from 9am to 11am monday through friday" or somethign like that.

4) During "connect with live person" calls, we should be able to either set it to "pause for X minutes" if we have only ourselves or a certain number of sales agents/call takers, to make sure we don't get overflow,

5) Or, if it notices that the call it transfered over is still ongoing, offer to take information and get the information set up.

6) You need BETTER voices - these still sound robotic, and have to pause when they hit a variable like {name}

7) Ideally, more than 2k minutes/month, especially since we foot the call bill

Founder Team
Luv_VoiceGenie

Luv_VoiceGenie

Jun 3, 2024

Thankyou @RankWith.News for your detailed feedback !! We're excited to know that you see promise in our product.
We are currently in the process of refining our Roadmap of VoiceGenie, since we are continuously getting feedback from our customers. This will take a few days, post which we will rollout our plan @RankWith.News and make it public.
Your suggestions are invaluable, and we appreciate your patience as we enhance the platform. Stay tuned for updates!

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